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Workers’ compensation

Remedial massage therapy is recognised as a service within the NSW, ACT, Victorian and South Australian Workers’ compensation systems. For information on how to provide services within these systems, please refer to your relevant jurisdiction below.

Please note that AMT members must be compliant with insurance, first aid and continuing professional development requirements to be eligible to provide services under these schemes. Minimum Diploma-level requirements apply in most states as well.


The State Insurance Regulatory Authority (SIRA) administers workers’ compensation and motor accident insurance schemes in NSW under the Workers Compensation Act 1987.

The guidelines for claiming workers compensation provide information on how the claims process works, and what type of payments and expenses may be available.

All massage therapists must submit an AHRR when seeking pre-approval for treatment services.

For more information on working as a massage therapist within the NSW compensation system, please visit the SIRA website.


Comcare administers workers’ compensation in the ACT under The Safety, Rehabilitation and Compensation Act 1988 (SRC Act). Comcare has set payment amounts for all medical expenses, including massage, based on fees recommended by various professional associations and other Australian workers’ compensation jurisdictions. For more information, please visit the Comcare website.


WorkSafe administers workers’ compensation in Victoria under the Workplace Injury Rehabilitation and Compensation Act 2013. WorkSafe considers remedial massage services to be a requested service. A worker can access requested services with a written request from their medical practitioner. For WorkSafe to consider payment of the reasonable costs of remedial massage services the medical practitioner request must be provided to the agent in writing by the worker or healthcare provider. The medical practitioner should supervise and monitor the injured worker’s treatment to ensure it is assisting in the worker’s recovery and return to work.

For more information, please visit the WorkSafe website.

South Australia

Return to Work SA administers workers’ compensation under the Return to Work Act 2014.

Remedial massage services require a current written referral from a health practitioner for a maximum of 10 sessions. A referral must include:

Where a worker self-refers, the remedial massage provider should contact the relevant case manager for approval prior to delivering the service.

For more information, please download the remedial massage policy and visit Return to WorkSA website.